Effective Date: 10/09/2024

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Chilled Out ("we," "our," or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.chilledout.ie, and interact with our services. Please read this policy carefully to understand our views and practices regarding your personal data.

 

1. Information We Collect

We may collect and process the following data about you:

 

a. Personal Data

• Contact Information: This includes your name, email address, phone number, and postal address.

• Business Information: Company name, VAT number, and other details required for service provision.

b. Automatically Collected Data

When you visit our website, certain information is automatically collected, such as:

• IP address

• Browser type

• Operating system

• Pages visited and time spent on the website

c. Cookies

We use cookies to enhance your browsing experience. For more information on how we use cookies, please refer to our Cookie Policy.

 

2. How We Use Your Information

We use the information we collect in the following ways:

• To provide and maintain our services.

• To process your inquiries and requests.

• To improve and personalize your experience on our website.

• To communicate with you, including sending promotional offers, updates, or service-related information.

• To comply with legal obligations and regulations.

3. Sharing of Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted third parties in the following circumstances:

• Service Providers: We may share information with third-party vendors to help us provide our services (e.g., IT support, payment processors).

• Legal Obligations: If required by law or to protect our legal rights, we may disclose your information.

4. Security of Your Information

We take appropriate security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. Despite these efforts, no system can be guaranteed to be completely secure.

 

5. Retention of Your Information

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy and to comply with legal obligations.

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6. Your Rights

As a resident of the Republic of Ireland, you have the following rights regarding your personal data:

• Access: You can request a copy of your personal information held by us.

• Rectification: You have the right to correct any inaccurate or incomplete information.

• Erasure: You can request the deletion of your data under certain circumstances.

• Restriction: You can request that we limit the processing of your data.

• Data Portability: You have the right to receive your personal data in a structured format.

• Objection: You have the right to object to the processing of your personal data.

To exercise any of these rights, please contact us at:
Email: info@chilledout.ie

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7. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies before submitting any personal data.

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8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly.

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9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Chilled Out
Email: info@chilledout.ie
Website: www.chilledout.ie